Automate your IT support and services desk tasks.
Give your team the superhero abilities to save the day.

Automating the process from creating tickets to resolution, and closure. Helping your IT support agents and staffs to focus on other pressing tasks.

Powerful ticketing management system to meet today's support challenges.

Empower your employees to find help whenever needed through the self-service portal. Request service from the service catalogue.

Digital transformation of your service agreement and suppliers billing automation.

Unify your business apps into a single dashboard.
Auto-discover any unutilized apps and unused SaaS licenses.

Eliminate SaaS wastage through the auto-discovery of SaaS apps used within your organization, easily view unassigned licenses to save costs.

Single click to create users and assign licenses to one or multiple users.

Quickly find duplicated SaaS apps, and auto-discover your users from Azure Active Directory or other identity management system.

Central manage access and security logs, retain logs indefinitely if necessary for compliance.

Gain full control over your IT assets. Discover assets in
your internal network, your cloud or allocated to remote teams.

Discover all of the IT equipment in your network using our feature-caked, cloud or on-premise IT assets discovery tools.

Get complete visibility of your IT equipment, network, to help make important business decisions, and save your precious time and resources.

We can auto-discover the accurate purchase date and warranty status information of any of your IT equipment, to automate the assets lifecycle management.

BLiTS provides assets vulnerabilities scanning and real-time report. Manage compliance before landing in trouble.

See use cases, of 5,000+ companies.

Reducing IT cost, through the automation of IT assets, SaaS and Support management.

Discover how the BLiTS IT management
automation platform can also help your organization.

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IT Assets Automation


Reduce Support Costs


Reduce SaaS Cost


Increase Service Quality

BLITS IT Management Automation Platform




IT Support Automation

Free licenses for unlimited number of IT support agents. Automate the management of incidents and requests tracking for your IT support team

*Free forever, no credit card required.



SaaS Management Automation

Automate SaaS admin tasks. Save cost on unused SaaS licenses and unutilized Apps.

*30 days free trial, no credit card required.



IT Assets Automation

Automate SaaS admin tasks. Save cost on unused SaaS licenses and unutilized Apps.

*30 days free trial, no credit card required.

Common Asked Questions

Yes, we provide both basic and premium onboarding support. The basic support is included in all plans with free initial onboarding support. The premium support provides additional onboarding sessions, custom integration support, account manager, 24×7 support and more enhanced support features.

For managing services for separate companies within your organization. An IT service provider will utilize this feature for managing customers’ services in different channels.

An organization is a company. For example, a company with an internal IT department is an organization, while the IT service provider company is a separate organization. This is necessary in order to properly manage access and permissions. You can set up multiple organizations with your account if you, you’ll need the unlimited organization add-on feature. An organization can have one or multiple channels.

The billing automation serve different purposes:

  1. For a company IT department: Billing automation with a dashboard, enabling the IT department to get a real-time bird eye view of its IT support cost.
  2. For IT service provider: Enabling any service provider to automate the billing of services provided to their customers. The billing report can be generated or routed for approvals and invoicing.

All you need to get started is to configure set up your identity provider with BLiTS SaaS Management platform. Once complete, you are all set and ready to start automating your SaaS stack.

Identity providers are Microsoft Azure AD, Google, Okta, etc. This depends on what you’re using within your organization for managing users.

The BLiTS platform provides you with similar features that are only available in the Azure AD P1/P2 paid packages at no additional cost. Combining the BLiTS SaaS Management with the free plan of Azure AD will provide you with same benefits.


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