KompiTech AI-powered IT helpdesk utilizes artificial intelligence and machine learning technologies to automate and enhance various aspects of IT support and helpdesk operations while IT engineers can focus on second-level issues that require their expertise.
KompiTech AI Helpdesk Agent can engage with your end-users in real-time, providing automated responses to common IT queries and offering self-service options. It can handle basic to complex support requests, gather information, and escalate issues to human agents when necessary.
When escalating issues, KompiTech AI algorithms can automatically analyze and categorize your end-users support queries based on their content, urgency, and other factors. Prioritize and route tickets to the appropriate teams or agents.
KompiTech AI algorithms can analyze and correlate data from various sources, such as system logs and monitoring tools, to identify patterns and potential solutions for recurring incidents. Helping to automate the troubleshooting process and suggest resolutions to support agents.
The process of training KompiTech AI-Helpdesk with your organization internal data is called fine-tuning. This typically involves running multiple training iterations using the dataset while adjusting the model's parameters and hyperparameters.
This is feedback from our clients who have used our services, they are all happy.
BLiTS platform has been very handy in enabling with tools to manage our support.
Great to be able to easily track our organization assets leveraging these powerful tools.
The BLiTS platform have help our team move from the manual SaaS users provisioning into a complete automated process.
Very happy to be working with business, our company is growing very rapidly because of you
We are able to cut down our cost of SaaS licenses and support.
"KompiTech AI has already empowered the IT helpdesks of numerous companies. Start for free and commit to us once you're 100% satisfied."